Last Updated: 19th October 2026
These terms explain how you may use shelftalker.io. Please read them before using the website and keep a copy for reference.
1. About us
This website is operated by ShelfTalker Limited, referred to in these terms as “ShelfTalker”, “we”, “us” or “our”. We are registered in England and Wales under company number 16325015. Our registered office is Unit 1A, The Pattern Store, Station Approach, Marshall’s Yard Retail Park, Gainsborough, Lincolnshire, DN21 2AU, United Kingdom.
You can contact us at [email protected] or through our Contact page.
2. Using this website
These terms apply to your use of this website. If you do not agree with them, please do not use the website. Our Privacy Policy explains how we handle personal information, and our Cookie Policy explains our use of cookies and similar technologies.
The website provides general information about our software, electronic shelf labels, digital displays and related services. It is intended principally for business users.
3. Products, pricing and enquiries
Website descriptions, illustrations, demonstrations and pricing are for general guidance. Features, compatibility, availability and commercial terms may depend on your hardware, software plan, data sources and project requirements.
Submitting an enquiry, requesting a demonstration or viewing a price does not place an order or create a supply contract. Any purchase, subscription or project is subject to a separate agreement, the applicable quotation and any Terms of Sale incorporated into that agreement. These website terms do not replace an agreed customer contract.
4. Website content and intellectual property
We own or license the intellectual property rights in this website and its content, except where stated otherwise. Third-party names, logos and trade marks belong to their respective owners. Their appearance does not by itself imply endorsement or a partnership.
You may view the website and download or print reasonable extracts for your own internal business reference. Keep copyright notices and attributions intact. Unless a separate licence permits it or the law allows it, you must obtain permission before republishing, selling, distributing or commercially exploiting our content.
5. Acceptable use
You must use the website lawfully. In particular, you must not:
- Attempt to gain unauthorised access to the website, its systems or another person’s information.
- Introduce malicious code, interfere with the website or deliberately overload its infrastructure.
- Use enquiry forms to send spam, misleading information or unlawful material.
- Infringe intellectual property, privacy or other rights.
- Misrepresent your identity or suggest that ShelfTalker endorses you without our permission.
We may restrict access where reasonably necessary to address misuse, protect security or comply with the law.
6. Information you send us
Please provide accurate information when contacting us and do not send information you are not entitled to share. Do not use general enquiry forms to send passwords, payment-card details or other sensitive information unless we have specifically arranged a suitable secure channel.
We handle personal information in accordance with our Privacy Policy. Sending an enquiry does not, by itself, subscribe you to marketing communications.
7. Availability and changes
We aim to keep the website useful and available, but do not promise uninterrupted or error-free access. We may update, suspend or withdraw parts of the website for maintenance, security, operational or other reasonable business reasons.
We take reasonable care with published information, but it may become out of date or contain errors. Please confirm information that is important to a purchasing or technical decision with our team.
8. Third-party websites
Links to third-party websites and services are provided for convenience. We do not control their content, availability, privacy practices or terms. Please review those terms before using them.
You may link to our public pages in a fair and lawful way that does not misrepresent your relationship with us or imply endorsement. Please do not frame our website or present our content as your own without permission.
9. Our responsibility to you
Nothing in these terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted.
Subject to that and to the extent permitted by law, we do not accept liability to business users for loss of profit, revenue, business opportunity, anticipated savings or goodwill, or for indirect or consequential loss arising from use of, or inability to use, this website.
These terms do not limit obligations or remedies under a separate agreement with us. They do not affect any mandatory rights you may have as a consumer.
10. Changes to these terms
We may revise these terms to reflect changes to the website, our business or legal requirements. The version published when you use the website applies to that use. Please check this page periodically; the date above records the latest update.
11. Applicable law
These terms are governed by the law of England and Wales. For business users, disputes relating to these terms are subject to the exclusive jurisdiction of the courts of England and Wales. This does not restrict a consumer’s mandatory rights under applicable law or any right to bring proceedings in a court available to them under that law.
12. Questions or concerns
If you have a question about these terms, believe content infringes your rights or need to report a security concern, please contact [email protected].